PLEASE CAREFULLY READ THESE TERMS OF USE AND CONDITIONS OF SALE (“TERMS”) BEFORE PLACING AN ORDER ONLINE OR OTHERWISE USING THIS WEBSITE OR ANY OTHER AXOLT WEBSITE. THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND AXOLT.

This website, located at www.axoltbrain.com, including any features, content, or other materials provided through this website (the “Website“), is owned and operated by TheBrainProject America Inc. and its affiliates (collectively, “Axolt,“ “we“, “us“, or “our“). These Terms, along with any amendments or supplements, together with our Privacy Policy (collectively, the “Agreement“), form a legally binding agreement between you and Axolt. This Agreement governs your access to and use of this Website or any other websites operated by Axolt, any orders you place through Axolt websites, and your use or attempted use of our products and services (collectively, “Your Use“). Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

BY ACCESSING OR USING THE WEBSITE, INCLUDING PLACING AN ORDER ONLINE FOR ANY PRODUCTS MADE AVAILABLE ON OR THROUGH THE WEBSITE (“PRODUCTS”), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT AND IT SHALL BE ENFORCEABLE IN THE SAME WAY AS IF YOU HAD SIGNED THIS AGREEMENT. IF YOU DO NOT ACCEPT THE TERMS, YOU WILL NOT ACCESS OR USE THE WEBSITE OR OTHERWISE PLACE AN ORDER ONLINE.

We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms were last revised. You may read a current, effective copy of these Terms by visiting the “Terms & Conditions” link on the Website. Your continued use of the Website after the date any such changes become effective constitutes your acceptance of the new Terms. You should periodically visit this page to review the current Terms so you are aware of any revisions. If you do not agree to abide by these or any future Terms, you will not access, browse, or use (or continue to access, browse, or use) the Website.

PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE (SEE ARTICLE ‎17) AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST AXOLT ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW.

In order to use the Website, you must be 18 years or older and have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws. The Website is not intended for children under the age of 18 and no person under the age of 18 may use the Website. If you use the Website, you are affirming that you are at least 18 years old.

2.1 AXOLT OFFERS CONSUMERS PRODUCTS THAT CAN BE PURCHASED THROUGH A SUBSCRIPTION (“SUBSCRIPTION”), WHICH WILL AUTOMATICALLY RENEW UNLESS SUSPENDED OR CANCELED. IF YOU SIGN UP FOR A SUBSCRIPTION, THE PAYMENT METHOD YOU PROVIDE WILL BE CHARGED THE AMOUNT THEN IN-EFFECT EVERY 30 DAYS, OR THE DELIVERY CADENCE OF YOUR CHOOSING (“BILLING PERIOD”).

2.2 YOU MAY SUSPEND OR CANCEL YOUR SUBSCRIPTION AT ANY TIME. TO AVOID A RECURRING CHARGE, YOU MUST SUSPEND OR CANCEL YOUR SUBSCRIPTION BY THE LAST DAY OF YOUR BILLING PERIOD. IF YOU WISH TO SUSPEND OR CANCEL YOUR SUBSCRIPTION, YOU MAY DO SO ELECTRONICALLY BY EMAILING SUPPORT@AXOLTBRAIN.COM. ALL SUSPENSIONS AND CANCELLATIONS ARE EFFECTIVE ON THE LAST DAY OF BILLING PERIOD.

2.3 YOU ARE OBLIGED TO PROVIDE CURRENT, COMPLETE, AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU ARE RESPONSIBLE FOR PROMPTLY UPDATING ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE, AND ACCURATE (E.G., CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE). YOU MUST PROMPTLY NOTIFY US IF YOUR CREDIT CARD INFORMATION IS CANCELLED OR IS NO LONGER VALID. CHANGES TO SUCH INFORMATION CAN BE MADE BY EMAILING OR CALLING A CUSTOMER SERVICE REPRESENTATIVE AT THE TELEPHONE NUMBERS LISTED ON THE WEBSITE OR BY CALLING 703-547-627.

2.4 AXOLT RESERVES THE RIGHT TO MODIFY SUBSCRIPTION PRICING AT ANY TIME. PRICE CHANGES WILL ONLY APPLY TO FUTURE SUBSCRIPTION RENEWALS THAT OCCUR AFTER THE EFFECTIVE DATE OF THE PRICE CHANGE. YOU WILL BE NOTIFIED OF ANY UPCOMING CHANGES TO YOUR SUBSCRIPTION PRICING AT LEAST 30 DAYS IN ADVANCE VIA EMAIL. IF YOU DO NOT AGREE TO THE NEW PRICING, YOU HAVE THE OPTION TO CANCEL YOUR SUBSCRIPTION BEFORE THE EFFECTIVE DATE OF THE PRICE CHANGE. CONTINUED USE OF YOUR SUBSCRIPTION AFTER THE PRICE CHANGE HAS TAKEN EFFECT WILL CONSTITUTE YOUR ACCEPTANCE OF THE NEW PRICING.

We are committed to providing high-quality products, and we want New Customers (as defined below) to have a risk-free opportunity to try our products. That is why we offer a 90-day money-back guarantee (“Guarantee”) on your first purchase.

This Guarantee applies to first-time customers only and is valid for both one-off purchases and Subscriptions. A “New Customer” is defined as someone who has not previously made any purchases from Axolt, uses a unique email address, payment method that has not been associated with prior purchases, and resides in a household that has not previously placed an order.

If, after 30 days of consistent use, you are not satisfied with the results, you can request a refund within 90 days of your purchase.

To request a refund, email us at support@axoltbrain.com with your name, order number, and the date of your purchase. Refunds will be processed as soon as possible and always within 90 days of receiving your refund request. Please note that this Guarantee only applies to your first purchase, covers only the cost of the product (excluding shipping costs), and can only be exercised once per household.

For all purchases, you can return the products within 30 days of your order with us by emailing support@axoltbrain.com. In this email you shall provide your name, your order number, the date of your order and your address. We will then tell you via return email how and to which address you need to return the product to us in order to receive your refund. Your return shipment will require tracking by the carrier to the return address we have provided to you. You must provide us with the tracking number immediately after dispatch by emailing support@axoltbrain.com. Please note that the return shipping costs cannot be reimbursed by us unless required so under applicable law. Refunds will be made as soon as possible and always within 6 weeks of our receipt of the returned product.

Subject to the limitations set forth herein, you or third parties may be able to upload or submit photographs, comments, video clips, reviews, and other communications and content to us (either directly or through our partners) and the Website (“Your Content“ or “Third-Party Content“, as applicable). Unless we indicate otherwise, by posting or submitting Your Content to the Website, you grant Axolt a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable (directly and indirectly through multiple tiers) right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, and the name submitted in connection with such content, throughout the world in any media now known or hereafter conceived. Axolt and its affiliates are free to use any ideas, concepts or know-how contained in Your Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing and marketing products using such information. Axolt is under no obligation (i) to maintain Your Content in confidence; (ii) to pay to you or any third party any compensation for any Your Content; or (iii) to respond to any Your Content. You are and shall remain solely responsible for Your Content.

You represent and warrant that (a) you own or otherwise control all of the rights to Your Content; (b) that Your Content is accurate; and (c) that use of Your Content does not violate this Agreement and will not cause injury to any person or entity.

We will not be responsible or liable to you or to any third party in any way for the content, or completeness, accuracy, or reliability of Your or Third-Party Content, including, but not limited to, for any errors or omissions in any Your or Third-Party Content, or for any loss or damage of any kind incurred as a result of the use of any such Your or Third-Party Content. Axolt has the right, but not the obligation, in its sole discretion, to monitor and edit or remove any activity or content or take legal action against you or the third party responsible for such content. Any content, views, opinions, comments, or questions/responses expressed, submitted, published, posted, uploaded, or otherwise transmitted by third parties or other users through or in connection with the Website, Axolt, or its products, are solely the views, opinions and responsibility of the parties expressing, submitting, publishing, posting, uploading, or transmitting them and do not necessarily reflect the opinions of Axolt. Axolt takes no responsibility and assumes no liability for any Your or Third-Party Content.

You hereby authorize Axolt and its third-party service providers to derive statistical and usage data relating to your use of the Website or products (“Usage Data”). We may use Usage Data for any purpose in accordance with applicable law and our Privacy Policy. Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Website or products (“Submissions”), provided by you to Axolt are non-confidential and Axolt will be entitled to the unrestricted use and dissemination of these Submissions for any purposes, commercial or otherwise, without acknowledgement, attribution, or compensation to you.

You must only use the Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may not without our prior written consent:

(i) copy, reproduce, rent, lease, loan or sell content retrieved from the Website;

(ii) modify, distribute, or re-post any content on the Website for any purpose; or

(iii) use the content of the Website for any commercial exploitation whatsoever.

In using the Website, you further agree:

(a) not to disrupt or interfere with the security of, or otherwise abuse, the Website, or any services, system resources, accounts, servers, or networks connected to or accessible through the Website or an affiliated or linked websites;

(b) not to disrupt or interfere with any other user's enjoyment of the Website or affiliated or linked websites;

(c) not to upload, post, or otherwise transmit through or on the Website any viruses or other harmful, disruptive, or destructive files;

(d) not to use, frame, or utilize framing techniques to enclose any Axolt trademark, logo, or other proprietary information (including the images found on the Website, the content of any text, or the layout/design of any page or form contained on a Website's page) without Axolt’s express written consent;

(e) not to reverse engineer, or create derivative works based on the Website or any content (including, without limitation, any software) available through the Website;

(f) not to use meta tags or any other “hidden text” utilizing an Axolt name, trademark, or product name without Axolt’s express written consent;

(g) not to deeplink to the Website without Axolt’s express written consent;

(h) not to create or use a false identity on the Website, share your account information, or allow any person besides yourself to use your account to access the Website;

(i) not use the Website to collect or store personal data about others;

(j) not to attempt to obtain unauthorized access to the Website or portions of the Website that are restricted from general access;

(k) not to post any material that is knowingly false or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or is otherwise in violation of any law. You further agree not to post any copyrighted material unless the copyright is owned by you;

(l) to be bound by the product submission policies of Axolt, including that any product submission you may make to Axolt will not be held in confidence by Axolt and is not proprietary, that Axolt may use the product submission and any aspect thereof for any purposes in Axolt’s sole discretion; and

(m) to comply with all applicable laws regarding your use of the Website.

You acknowledge that content available through the Website, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademarks, patents, or other proprietary rights and laws. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of using or placing an order via the Website, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Axolt’s or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.

You cannot analyze, reverse engineer, decompile, disassemble, or otherwise attempt to discover the ingredients, formulas, compositions, manufacturing processes, or any other proprietary aspects of any products provided by Axolt. Any attempt to access or derive the underlying components, trade secrets, or confidential information of our products, through any means, is expressly prohibited. Additionally, you may not facilitate or encourage any third party to engage in such prohibited activities.

8.1 THE INFORMATION (INCLUDING, WITHOUT LIMITATION, ADVICE AND RECOMMENDATIONS) ON THE WEBSITE IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION BEFORE TAKING ANY DIETARY, NUTRITIONAL, HERBAL, OR SIMILAR SUPPLEMENT OR PRODUCT OR STARTING ANY NEW TREATMENT.

8.2 RESULTS FROM TAKING OUR PRODUCTS MAY VARY FROM PERSON TO PERSON. INDIVIDUAL RESULTS DEPEND ON A VARIETY OF FACTORS, INCLUDING, BUT NOT LIMITED TO, DIET, LIFESTYLE, GENETIC PREDISPOSITIONS, AND OVERALL HEALTH. AXOLT DOES NOT GUARANTEE OR WARRANT ANY SPECIFIC OUTCOMES OR RESULTS FROM THE USE OF ITS PRODUCTS. USE OF OUR PRODUCTS IS AT YOUR OWN RISK, AND AXOLT DISCLAIMS ALL LIABILITY FOR ANY ADVERSE EFFECTS OR LACK OF RESULTS EXPERIENCED BY INDIVIDUALS. YOU SHOULD CONSULT WITH A PHYSICIAN OR OTHER HEALTHCARE PROVIDER BEFORE USING ANY PRODUCT, PARTICULARLY IF YOU ARE PREGNANT OR NURSING, ANTICIPATE SURGERY, ARE TAKING ANY MEDICATIONS, HAVE A KNOWN HISTORY OF MEDICAL CONDITIONS, ILLNESSES OR OTHER HEALTH CONCERNS, OR ARE OTHERWISE UNDER MEDICAL SUPERVISION.

8.3 THE STATEMENTS MADE ABOUT THE PRODUCTS, INCLUDING ANY STATEMENTS MADE ON THIS WEBSITE, HAVE NOT BEEN EVALUATED BY THE U.S. FOOD AND DRUG ADMINISTRATION (“FDA”). THE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASES.

8.4 DIETARY SUPPLEMENTS ARE INTENDED TO SUPPLEMENT A BALANCED DIET AND HEALTHY LIFESTYLE. THEY ARE NOT INTENDED AS A SUBSTITUTE FOR A VARIED DIET OR A REPLACEMENT FOR A HEALTHY LIFESTYLE. DO NOT EXCEED THE RECOMMENDED DAILY DOSAGE, AND ENSURE SUPPLEMENTS ARE STORED OUT OF THE REACH OF CHILDREN.

EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, INCLUDING IN THE STATE OF NEW JERSEY, THE WEBSITE AND THE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS EXPRESSLY SET FORTH OTHERWISE. EXCEPT AS SPECIFICALLY PROVIDED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AXOLT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. AXOLT DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT IT WILL BE FREE OF DEFECT. AXOLT MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR THE PRODUCTS OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE. FURTHERMORE, AXOLT MAKES NO WARRANTIES AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED FROM THIRD PARTIES REGARDING THE PRODUCTS.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE PROVIDE INFORMATION ON THE WEBSITE FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT MEANT AS A SUBSTITUTE FOR THE ADVICE OF A DOCTOR OR OTHER HEALTHCARE PROFESSIONAL. YOU SHOULD NOT USE THE INFORMATION AVAILABLE ON OR THROUGH THE WEBSITE FOR DIAGNOSING OR TREATING A MEDICAL CONDITION. YOU SHOULD CAREFULLY READ ALL PRODUCT INSTRUCTIONS PRIOR TO USE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AXOLT, THROUGH THE WEBSITE OR ANY OTHER THIRD PARTY SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

The Website may provide links to other websites or resources, including advertisers, over which Axolt has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by Axolt of content, items, or services on those third-party websites. You access, view and use such website links, including the content, items or services on those websites, solely at your own risk. Axolt makes no representations or warranties with respect to the content, ownership, or legality of any such linked websites. You agree that Axolt has no responsibility or liability for the availability of such external websites or resources, or for the content, advertising, products, or other materials available through such websites or resources. When you leave the Website via a link to another website, you will be subject to the Privacy Policy and the Terms of Use of such other website.

11.1 Product Representations

Axolt reserves the right to discontinue or change at any time without notice the specifications, content, messaging, products, and other information, and prospectively change prices on products, in each case without incurring any obligation to you. Axolt takes reasonable precautions to try to ensure that the prices quoted on the Website are correct, to ensure that the Website is complete, accurate, and current, and to describe the items available on the Website as accurately as possible and to depict the most up to date packaging. However, Axolt does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the Website will match the actual product that you receive. Axolt’s descriptions of, or references to, products not owned by Axolt do not imply endorsement of that product or constitute a warranty by Axolt.

To maintain product quality, we recommend storing products in a dry place, at temperatures up to 77°F (25°C), and in their original packaging to protect them from moisture and sunlight. Always keep the products out of reach of children.

11.2 Pricing Errors and Omissions

Please be aware that prices, availability and other purchase terms are subject to change. We make every effort to ensure the accuracy of the information on the Website and to correct errors once discovered. Any product on this Website at a particular time does not imply or warrant that these products will be available at any other time. If we discover an error has occurred after your credit card has been charged and your order is cancelled as a result of the error, your credit card will be refunded the full amount of your order.

11.3 Order Placement and Acceptance

If you order a product, payment must be received by Axolt prior to Axolt’s acceptance of the order. Axolt may require additional information regarding your order if you have not provided all of the information required and may cancel or limit an order any time after it has been placed.

Your order is expressly conditioned on acceptance of this Agreement. With respect to participation in Axolt’s auto-renewal subscriptions, you expressly agree that by submitting your initial order you accept and are agreeing to the terms of the auto-renewal offer and understand the cancellation policy. Once a properly completed order, your authorization, and a form of payment have been received, we will promptly locate the item(s) you have ordered to place them in line for shipment. All items are subject to availability. We will promptly inform you if the product(s) you have ordered are not available and we may offer you alternative product(s) of equal quality and value.

Axolt only accepts orders for personal use. You cannot resell items offered on the Website. You may not modify, alter, adapt, or create derivative works of any product purchased from Axolt. Furthermore, you are prohibited from reselling any Axolt products, whether in their original or modified form. If Axolt discovers that you are placing orders with the intent to resell items offered on the Website or are otherwise using or intend to use the products inappropriately or illegally, we may immediately cancel your order, suspend or terminate your account, and pursue any and all available legal remedies from you under applicable law. To the extent your conduct may be fraudulent, such as purchasing products through the use of fake or stolen cards, Axolt will also report you to federal, state and/or local enforcements authorities. It is your responsibility to understand and obey all applicable local, state, federal and international laws in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

11.4 Shipping and Risk of Loss

Shipping for all orders is free of charge. Axolt will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although Axolt may provide delivery or shipment timeframes or dates, you understand that those are Axolt’s good-faith estimates and may be subject to change. You further understand that product availability may be limited, and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. If your order will be delayed (either from the date specified at the time of order or, if no date was specified, beyond 30 days from the date of your order), Axolt will use reasonable good faith efforts to contact you. If Axolt cannot contact you or you no longer wish to receive the item, Axolt will cancel the order and promptly refund the amount tendered. Axolt may reject orders where the stated delivery address is outside the United States.

11.5 Sales Tax

In the United States, Axolt is required to collect applicable state and local sales tax on orders shipped to certain states. Taxes apply to most merchandise, but some states exclude certain items, like food products. Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. Axolt is required to follow the rules of each state. Your final order total will include the appropriate state and local taxes.

Similar obligations may apply to Axolt also with respect to orders shipped outside the United States, including also customs duties etc. Any such state or local tax or customs duty (whether levied by U.S. authority or other foreign authority, as applicable) will also be included in your final order total.

11.6 Payment Information

In ordering products through the Website, you agree to provide only true, accurate, current, and complete payment information. By placing an order, you represent and warrant that you will only provide payment information which is yours or for which you are authorized to provide. Axolt shall have the right to cancel your order or to suspend or terminate your account if we have grounds to believe that you have provided inaccurate, not current, fraudulent, or incomplete payment information to Axolt, or for any other reason that we, in our sole discretion, deem appropriate.

11.7 International Orders

Axolt may not be able to directly sell products in any jurisdiction other than the United States of America, as these products may not be approved for sale in other jurisdictions.

Axolt may choose to accept some orders for the purchase of its products from non-U.S. residents, however such orders and the sale of these products will be subject to specific terms and conditions, including:



(a)  you agree that the purchase of any products by you, as a non-U.S. resident, shall be (i) purchased Ex Works (per Incoterms 2010) from Axolt’s facilities in the United States or elsewhere, as per Axolt choice from time to time (such facility applicable to your purchase “Axolt Designated Facility”), with all title risk and loss in the products passing to you at the place, and in the jurisdiction, of the Axolt Designated Facility; and (ii) for your own personal use only (acknowledging possible lack of official approval(s) otherwise required for product designated for sale at the place and jurisdiction of your residency) and not for further resale or distribution in any manner;

(b) you hereby expressly authorize and direct Axolt to load and ship the purchased products to your shipping address, and to contract on your behalf with a courier company for that purpose; and

(c)   you are the principal importer of record and will undertake responsibility for all applicable taxes, shipping, customs clearance, duties and import requirements from the place and jurisdiction of the Axolt Designated Facility to your foreign shipping address.

The information communicated on the Website constitutes an electronic communication. When you communicate with Axolt through the Website or via other forms of electronic media, such as e-mail, you are communicating with Axolt electronically. You agree that Axolt may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that Axolt provides to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication (e.g., by Axolt or you).

You further acknowledge and agree that by clicking on the button labelled “SUBMIT”, “DOWNLOAD”, “I ACCEPT” or such similar links as may be designated by Axolt, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement and any hyperlinks contained herein. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including, without limitation, the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITE OR SERVICES OFFERED BY AXOLT. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

To the extent permissible by applicable law, you acknowledge that telephone calls to or from Axolt are monitored and recorded and you agree to such monitoring and recording.

You verify that any contact information provided to Axolt, including, but not limited to, your mailing address, shipping address, e-mail address, residential phone number, and mobile phone number is true and accurate. You further verify that you are the telephone subscriber and/or that you own any telephone numbers that you provide to Axolt. You acknowledge that by voluntarily providing your telephone numbers to Axolt, you expressly agree to be contacted at the telephone numbers you provide.

You consent to receive e-mails, pre-recorded voice messages and/or autodialled calls (including text messages) by or on behalf of Axolt relating to this Agreement, any purchase or transaction with Axolt, matters related to your account (including debt collection), and promotions regarding Axolt products. These communications may be made by or on behalf of Axolt, even if your phone number is registered on any state or federal Do Not Call list. You acknowledge that you may incur a charge for these calls by your telephone carrier and that Axolt will not be responsible for these charges.

Axolt may obtain, and you expressly agree to be contacted at, e-mail addresses, mailing or shipping addresses and phone numbers provided by you directly or obtained through other lawful means, such as skip tracing. You agree to provide Axolt notice within 30 days of any change to your contact information by writing to 1801 Robert Fulton Drive, Suite 400, Reston, Virginia 20191 or emailing support@axoltbrain.com. Your consent to this communications provision is not required to make any purchase with Axolt.

EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, SUCH AS NEW JERSEY, YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL AXOLT, ITS OFFICERS, EMPLOYEES, DIRECTORS, SERVICES PROVIDERS, SUPPLIERS, AGENTS OR OTHER REPRESENTATIVES (COLLECTIVELY, “AXOLT PARTIES”) BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITE; (2) THE USE OF, OR THE INABILITY TO USE, ITEMS PURCHASED ON THE WEBSITE; OR (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR ITEMS. IN NO EVENT WILL AXOLT’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID AXOLT IN THE LAST SIX (6) MONTHS, OR IF GREATER, ONE HUNDRED DOLLARS ($100).

BECAUSE SOME JURISDICTIONS (INCLUDING, WITHOUT LIMITATION, THE STATE OF NEW JERSEY) PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU, AND IF YOU ARE A USER FROM SUCH JURISDICTIONS, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF SUCH JURISDICTION. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF SUCH JURISDICTION, THE INVALIDITY OF SUCH PORTION WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS. IF YOU ARE DISSATISFIED WITH YOUR USE OF THIS WEBSITE, WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

Except where otherwise inapplicable or prohibited by law, including in the state of New Jersey, to the fullest extent permitted by law, you agree to indemnify and hold harmless Axolt Parties from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including, without limitation, reasonable attorneys' fees and costs of litigation arising out of or relating to Your Use or your breach of this Agreement.

Axolt may, in its sole discretion, and at any time, terminate or suspend its operation of the Website or your use of the Website, if Axolt reasonably believes that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Axolt may, in our discretion, cancel any outstanding orders for the product.

17.1 PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, YOU AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATING TO ANY PURCHASE YOU MAKE VIA THIS WEBSITE, ANY INFORMATION YOU PROVIDE VIA THESE WEBSITE, THIS AGREEMENT (INCLUDING ITS FORMATION, PERFORMANCE, OR ALLEGED BREACH), AND YOUR USE OF THE WEBSITE WILL BE EXCLUSIVELY RESOLVED UNDER CONFIDENTIAL BINDING ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO BRING A LAWSUIT IN COURT AGAINST AXOLT, INCLUDING THE RIGHT TO A TRIAL BY JURY, AND RIGHTS AVAILABLE IN A COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST. ARBITRATION IS A FORM OF PRIVATE DISPUTE RESOLUTION IN WHICH PARTIES TO A CONTRACT AGREE TO SUBMIT THEIR DISPUTES AND POTENTIAL DISPUTES TO A NEUTRAL THIRD PERSON (CALLED AN ARBITRATOR) FOR A BINDING DECISION, INSTEAD OF HAVING SUCH DISPUTE DECIDED IN A LAWSUIT, IN COURT, BY A JUDGE OR JURY TRIAL.

17.2 YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

17.3 General Information

17.3.1 Arbitration is a method of resolving a Claim without filing a lawsuit. A “Claim” refers to any dispute between you, Axolt, and/or any involved third party relating to your account, Your Use, your relationship with Axolt, or these Terms. This includes any and all Claims that relate in any way to your use of the products, your attempted use of the products, and any act or omission by Axolt or any third party related to your use or attempted use of the products. You, Axolt, or any involved third party may pursue a Claim. Axolt agrees to binding arbitration should it have any Claims against you. Likewise, you agree to binding arbitration should you have any Claims against Axolt. By agreeing to arbitrate, you waive the right to go to court and agree instead to submit any Claims to binding arbitration. This arbitration provision sets forth the terms and conditions of our agreement to binding arbitration and is governed by and enforceable under the Federal Arbitration Act (the “FAA”), 9 U.S.C. §§ 1-16, as amended.

17.4 Exceptions to Binding Arbitration

17.4.1 As an exception to binding arbitration, you and Axolt both retain the right to pursue, in a small claims court, any Claim that is within that court’s jurisdiction and proceeds on an individual (non-class) basis. Axolt will not demand arbitration in connection with any individual Claim that you properly file and pursue in a small claims court, so long as the Claim is pending only in that court. Binding arbitration also does not apply to disputes concerning trade secret misappropriation, patent infringement, copyright infringement or misuse, or trademark infringement or dilution.

17.5 Mandatory Pre-Dispute Procedures

17.5.1 You acknowledge and agree that before initiating any Claim (subject to the exceptions above) against Axolt, you will first give us an opportunity to resolve your problem or dispute. This includes sending a written description of your problem or dispute to us, including, but not limited to, information or representations related to our products and upon which you rely. You may send the written description by U.S. Mail to TheBrainProject America Inc., 1801 Robert Fulton Drive, Suite 400, Reston, Virginia 20191 or via email to support@axoltbrain.com.

17.5.2 You and we agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition of either party initiating an arbitration.

17.6 Commencement of Arbitration

17.6.1 If we do not reach an agreed upon solution within a period of 60 days from the time informal dispute resolution is pursued pursuant to the terms of this Agreement, then either party may initiate binding arbitration.

17.6.2 Except where otherwise prohibited by law (including, without limitation, the State of New Jersey), You and Axolt agree to commence any arbitration proceeding within 1 year after the Claim arises (including the mandatory pre-dispute procedures outlined above) and that any proceeding commenced after 1 year shall be barred.

17.7 Arbitration Location

17.7.1 If you are arbitrating a dispute with us as an individual consumer (and not as or on behalf of a company, legal or corporate entity, or sole proprietorship), the arbitration will take place at any reasonable location within the United States convenient for you. For all other disputes, including as or on behalf of a company, legal or corporate entity, or sole proprietorship, the arbitration shall be initiated in the State of Virginia, and you and we agree to submit to the personal jurisdiction of any state or federal court in the State of Virginia, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgement on the award entered by the arbitrator. Arbitration proceedings will be held by written submissions and online, in lieu of appearing live.

17.8 Applicable Law

17.8.1 This Agreement has been made in and will be construed and enforced in accordance with the laws of the State of Virginia, without regard to principles of conflict of laws thereof.

17.9 Rules and the Arbitrator

17.9.1 You agree that any Claims shall be resolved by submitting the dispute to final and binding confidential arbitration before a single neutral arbitrator who is a retired judge or an experienced attorney with experience in the subject(s) of the Claim. The arbitrator shall be chosen in accordance with the JAMS Comprehensive Arbitration Rules and Procedures or Streamlined Arbitration Rules and Procedures (as appropriate) and the arbitration rules of the selected tribunal shall apply, which can be obtained on the JAMS website at https://www.jamsadr.com/.

17.9.2 The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability, or enforceability of these Terms and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to this agreement and whether a non-signatory to this agreement can enforce this provision against you or Axolt.

18.1 If you initiate arbitration, to the extent the filing fee for the arbitration exceeds Two Hundred and Fifty U.S. Dollars ($250.00), we will pay the additional cost. If we are required to pay the additional cost of the filing fees, you should submit a request for payment of fees to JAMS along with your form for initiating the arbitration, and we will make arrangements to pay all necessary fees directly to JAMS. We will also be responsible for paying all other arbitration costs arising in connection with the arbitration, other than costs incurred by you for legal counsel, travel and other out-of-pocket costs and expenses not constituting fees or amounts payable to JAMS. We will also pay JAMS to reimburse you for any portion of the $250 filing fee that is more than what you would otherwise have to pay to file suit in a court of law. If you are in California, you will not be required to pay fees and costs incurred by us if you do not prevail in arbitration.

18.2 Arbitration Award

18.2.1 The arbitrator shall follow substantive law and may order any relief if permitted by law. The arbitrator may award any form of individual relief, including injunctions and punitive damages, so long as they are in accordance with applicable law. The arbitrator may award costs or fees to a prevailing party, but only if the law expressly allows it. Nothing herein shall be construed to limit the arbitrator’s ability to award remedies provided by applicable law. Any award rendered shall include a written opinion and shall be final, subject to appeal under the FAA.

18.3 Enforceability

18.3.1 This provision survives termination of your account or relationship with Axolt, bankruptcy, assignment or transfer. If the class action waiver is deemed unenforceable (i.e., unenforceability would allow arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.

18.4 Miscellaneous

18.4.1 This provision is the entire arbitration agreement between you and Axolt and shall not be modified except in writing by Axolt.

18.5 Amendments

18.5.1 Axolt reserves the right to amend this arbitration provision at any time. Your continued use of any Axolt website, purchase of any product, or use or attempted use of an Axolt product, is affirmation of your consent to such changes. Should the changes to this arbitration provision be material, Axolt will provide you notice. Your continued use of any Axolt website, purchase of an Axolt product, or use or attempted use of an Axolt product, after receiving such notice is affirmation of your consent to such material changes.

18.5.2 YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN 30 DAYS FROM THE DATE OF PURCHASE, USE, OR ATTEMPTED USE OF AN AXOLT PRODUCT (WHICHEVER COMES FIRST) BY WRITING TO THEBRAINPROJECT AMERICA INC., 1801 ROBERT FULTON DRIVE, SUITE 400, RESTON, VIRGINIA 20191 OR EMAILING US AT SUPPORT@AXOLTBRAIN.COM. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE IDENTIFYING ANY AXOLT PRODUCT YOU PURCHASED, USED OR ATTEMPTED TO USE WITHIN THE 30 DAYS AND THE DATE YOU FIRST PURCHASED, USED OR ATTEMPTED TO USE OF AXOLT PRODUCTS. UNTIMELY OPT-OUTS WILL NOT BE VALID AND YOU MUST THEN PURSUE YOUR CLAIM THROUGH ARBITRATION PURSUANT TO THESE TERMS.

In addition to these Terms, your purchase of products through the Website is subject to the Privacy Policy, which is incorporated herein by reference.

Any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Agreement (other than an individual action filed in small claims court which may be brought in the county where you reside) shall be filed only in the state and federal courts located in the State of Virginia, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy.

Notwithstanding the arbitration agreement contained in this Agreement, in order to avoid irreparable injury to Axolt, in the event of any breach or threatened breach by you of the provisions of this Agreement, we shall be entitled to seek an injunction and other equitable relief restraining such breach in any court of competent jurisdiction. Nothing in this Agreement shall be construed as prohibiting Axolt from pursuing any other remedies available to it for such breach or threatened breach, including the recovery of monetary damages from you.

Axolt® is a trademark of TheBrainProject s. r. o. All other trademarks and service marks displayed on the Website are the property of Axolt or their respective owners. You may not use or display any trademarks or service marks owned by Axolt without Axolt’s prior written consent. You may not use or display any other trademarks or service marks displayed on the Website without the permission of their owners.

It is Axolt’s policy to respect the copyright and intellectual property rights of others. Axolt may remove content that appears to infringe the copyright or other intellectual property rights of others. In addition, Axolt may terminate access by users who appear to infringe the copyright or other intellectual property rights of others. Further, Axolt complies with the Digital Millennium Copyright Act.

If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Axolt the following information:

(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

(ii) a description of the copyrighted work that you claim has been infringed;

(iii) a description of where the material that you claim is infringing is located on the Website. You should identify the material with information reasonably sufficient to allow Axolt to locate the material;

(iv) your address, telephone number, and e-mail address;

(v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(vi) a statement by you, made under penalty of perjury (e.g., notarized affidavit), that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Under California Civil Code Section 1789.3, users of the Website from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted (a) via email at dca@dca.ca.gov; (b) in writing at: Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or (c) by telephone at (800) 952-5210 or (800) 326-2297 (TDD). Sacramento-area consumers may call (916) 445-1254 or (916) 928-1227 (TDD). You may contact us at TheBrainProject America Inc. (a) via email at support@axoltbrain.com; (b) in writing at 1801 Robert Fulton Drive, Suite 400, Reston, Virginia 20191; or telephone at 703-547-627.

Axolt may assign, transfer, or sub-contract any of our rights or obligations under these Terms to any third party at our discretion.

You acknowledge and understand that if Axolt is unable to provide the products as a result of an event outside of its control, Axolt will not be in breach of any of its obligations to you under this Agreement.

Any representations, warranties, and indemnification obligations made or undertaken by you will survive cancellation or termination of your account or relationship with Axolt. No delay by Axolt in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy or shall affect Axolt’s ability to subsequently exercise that right or remedy. These Terms (together with any terms incorporated by reference herein) constitute the entire agreement between you and Axolt relating to the subject matter herein. Any waiver must be agreed to by Axolt in writing. These Terms supersede any other terms previously published by us and any other representations or statements made by us to you, whether oral, written, or otherwise.

Questions about this Terms of Use should be sent to us at support@axoltbrain.com.